Policies
Shipping & Returns
Where we ship
We currently ship within Canada only. All orders are sent tracked, and a tracking number is emailed as soon as your order ships. Most orders are packed and shipped within 1–3 business days of payment.
How cards are packed
Singles are sleeved and placed in a rigid top-loader or graded card sleeve before shipping. Sealed product is boxed to prevent shipping damage. If a package arrives damaged, keep all packaging and contact us within 48 hours of delivery so we can sort it out.
Returns
Because card condition is part of what you're paying for, we don't accept returns for a change of mind. If an item arrives significantly different from how it was described or photographed — wrong card, undisclosed damage, or a grading mismatch — contact us within 7 days of delivery and we'll make it right with a replacement or refund.
Sealed product
Sealed booster boxes, elite trainer boxes, and bundles are sold sealed and as-is. We can't accept returns once a seal has been broken, in line with standard practice for sealed collectibles.
Questions
Reach out any time through the contact page — we'd rather sort out a problem than leave you guessing.